
Your role and support functions
Your operational role
As an Accessible Travel Franchisee your prime function will be to visit the less mobile, in either their place of work or at home, become acquainted with their particular needs and preferences, and advise them about the range of suitable holidays available. Compared with most travel agents, you will go much further and deal with essential detail regarding the special arrangements which may be necessary to facilitate smooth progress and personal comforts throughout the trip: at airports, sea ports, hotels, resorts, etc.
Having provided all this valuable information and guidance, your objective is to take the booking, making a careful note of all requirements. From this point onward, it's over to us - see below...
Our support functions.
Once you have taken each client's booking we become your `back office` and we assume responsibility for all the following:
- confirming arrangements
- client invoicing
- issuing tickets
- providing insurance where necessary
- taking payment from the client
Additionally, we provide continuing support to help you develop a strong client base, with awareness of the Accessible Travel and Leisure brand enhanced by ongoing advertising campaigns. To optimise communications & essential in the travel trade - you will have access to our own intranet, providing you with up to date information on all newly listed hotels and destinations, and the latest special offers, thus aiding your overall efficiency.