Facts about Cruises....

1.How do I book?
2. How much luggage should I pack?
3. What clothes should I pack?
4. Do I need a passport or visa?
5. What about vaccinations?
6. What if I'm not fully mobile?
7. Where do I eat?
8. What about special diets?
9. What about children's meals?
10. What special facilities are provided for families?
11. Can I stay in shape on board?
12. What about laundry?
13. What if I need a haircut or a facial?
14. What if I want to phone home?
15. Is the main destination always the port?
16. Should I take a tour?
17. Can I hire a car?
18. What is the best way to carry spending money?

1. How do I book?
Simple. Choose from an amazing selection of cruise options then call our cruise experts to discuss your accessible accommodation needs. We will advise on the best cabins and suites and check availability for you. With a deposit payment we can confirm your cruise. You are on your way
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2. How much luggage should I pack?
On cruises to and from Southampton, as much as you like. On fly cruises, restrictions vary according to airline, but you can bring at least 20 kilograms.
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3. What clothes should I pack?
Keep it simple. Casual shirts, shorts and beachwear by day with flat and comfy shoes. A light jacket or coat for cool evenings (and occasional showers.) For the nights: men - a dark suit for formal evenings (if you have a tuxedo, by all means bring it.) Jacket and tie for informal nights. Smart-casual for all other nights. Ladies - something elegant for formal nights, a cocktail dress for the informal, smart-casual for all other nights.
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4. Do I need a passport or visa?
A full British passport, preferably with at least 6-months validity after your return date. At present, no visas are required except for Australia, Russia, USA including Puerto Rico, St Thomas & St Croix, and Vietnam.
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5. What about vaccinations?
Check with your travel agent in advance.
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6. What if I'm not fully mobile?
That's what we are here for. Our cruise consultants will make sure you chose the right cruise.
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7. Where do I eat?
Whichever restaurant you dine in, the menus - and the degree of care lavished on the food - are the same. You'll find a card in your cabin when you embark giving details of the restaurant you'll be dining in and the seating and table allocated for dinner should you have any problems, the Restaurant Managers on board will be pleased to assist you.
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8. What about special diets?
No problem. Just let us know your special requirements before your cruise.
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9. What about children's meals?
Usually, children sit with their parents at breakfast and lunch, but we do have a special children's tea (this may not be the case on all cruises) There is generally a wide selection of baby foods.
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10. What special facilities are provided for families?
More to the point, what isn't! Many ships have special Youth Staff, special facilities and special events for our younger passengers.
There are extensive play, sports and entertainment programmes for children
Most ships have supervised Night Nurseries (from 6pm-2am) and an in-cabin baby-listening facility.
For 10-13s & 14-17s, there full programmes for both day and night (with a teenage night club on most ships.)
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11. Can I stay in shape on board?
Most ships have ample facilities for those of you who want to maintain exercise regimes, with full keep-fit programmes and classes.
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12. What about laundry?
Each of the three ships has a fast, reasonably-priced laundry and pressing service. (And free launderettes too.)
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13. What if I need a haircut or a facial?
Just make an appointment at fully-equipped, on-board beauty salons. Pamper yourself with anything from a massage to a makeover.
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14. What if I want to phone home?
Just pick up the phone in your cabin and dial. You can also fax home, send postcards and letters and buy stamps. The cruise line will do the posting at the next port of call.
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15. Is the main destination always the port?
Usually yes, but in some countries we've listed the principal destination in the itinerary rather than the port e.g Rome (from Civitavecchia.) In these cases we provide a range of tours for purchase and sometimes a transfer bus to the main destination. *See Accessible Shore Excursions
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16. Should I take a tour?
It's entirely up to you - some people enjoy staying on board in Port - there is so much to do on-ship!

There will be a range of full and half-day tours at most ports and you will receive full details of these about six weeks before you sail. Please note that the vast majority of these tours will be on board standard coaches inaccessible to confined wheelchair users.

Genuinely accessible transport for excursions is available in certain ports of call but we strongly advise you consider making arrangements as soon as possible after booking. Please contact your cruise consultant and, subject to availability, we will make all necessary arrangements for you.
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17. Can I hire a car?
Of course. The Tours Desk on board can arrange self-drive car hire at most ports. Not only will the car be delivered direct to the quayside but one day rates, fully inclusive of all necessary insurance, offer the best value around.
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18. What is the best way to carry spending money?
For your convenience, most ships operate a cash-free system on board; simply sign for all on-board purchases and settle your account by credit card or charge card at the end of your cruise.
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